Customer Support
Frequently Asked Questions
Who is Captivate?
Captivate is the leading digital-out-of-home video network with over 12,000 screens in premier locations where modern professionals work, live and play. We are a pioneer in delivering a seamless, engaging viewer experience designed to inform and delight.
Why did Captivate & BlueFox merge?
The perfect power couple. Captivate & Bluefox both believe content is king in delivering meaningful experiences to viewers, properties and brands. By bringing our two companies together, we accelerated innovation to offer more content experiences and digital-out-of-home opportunities.
How do I access my customer portal?
The same way you always have! Both the portal URL and your log-in credentials remain the same. You can use the link above, or, if you have any problems, get in touch with us!
So what is going to change?
No pain, high gain. As our two teams come together, we’re working to make sure this is as seamless as possible for you! That means no new contact person, no new billing accounts, no new hoops. Instead, just a higher level of service and new products & innovations that you can take advantage of! Contact us if you want to learn more!
You didn’t answer my question.
Let’s give it another shot. Send us a note and we’ll make sure we address any concerns you have!